7dayz Privacy Policy — User Information Protection
This policy explains how 7dayz collects, uses, and protects your personal information as a user of our platform in Malaysia.
Updated: January 2026
Information We Collect
When you register and use the 7dayz platform, we collect several categories of information to ensure our services operate smoothly and securely. The information collected includes:
- Account information: Full name, date of birth, email address, phone number, and the password you registered with when creating your account.
- Payment information: Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), including the payment method used such as eWallet or bank transfer. We do not store credit or debit card numbers directly on our servers.
- Device and browser information: Device type, operating system, browser type, IP address, and other technical data automatically transmitted when you access the platform.
- Usage data: Records of in-platform activity including games played, session duration, login frequency, and interactions with platform features.
- Cookies: Data stored on your device to maintain your login session, language preference, and display settings.
All of this information is necessary to provide a functional, secure service tailored to the needs of Malaysian users.
How We Use Your Information
7dayz uses collected information solely for legitimate purposes directly related to platform operations. The primary uses of such information are as follows:
- Processing account registration, login, and user identity verification.
- Processing deposits, withdrawals, and financial transaction records in MYR.
- Providing effective customer support whenever you reach out to our team.
- Sending account-related notifications, transaction alerts, and important platform updates.
- Improving the user experience based on aggregated, anonymised analysis of platform usage patterns.
- Detecting and preventing fraudulent activity, unauthorised access, or misuse of the platform.
- Complying with applicable legal and regulatory requirements in Malaysia.
We do not use your personal information for third-party marketing purposes without your prior consent.
Cookies & Session Tracking
The 7dayz platform uses cookies to enhance your experience. Cookies are small data files stored in your browser that help the platform remember your preferences and login sessions.
Types of cookies we use:
- Session cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saves settings such as your language preference and interface display so you do not need to reconfigure them each time you access the platform.
- Security cookies: Helps detect suspicious login activity and protects your account from unauthorised access.
You can manage or block cookies through your browser settings. However, blocking all cookies may affect certain platform functions, including the ability to stay logged in.
Data Storage, Security & Sharing
Storage & Security
All personal information collected by 7dayz is stored on servers protected with SSL encryption. Internal access to user data is restricted to staff who require it solely to carry out their operational duties. Your account password is stored in hashed form and cannot be read by anyone, including internal staff.
We retain financial transaction records for as long as required by applicable legal and compliance obligations. Inactive account data is reviewed periodically in accordance with our internal data retention policy.
Third-Party Sharing
7dayz does not sell, rent, or trade users' personal information to any third party for marketing purposes. Your information may be shared only in the following limited circumstances:
- Payment service providers used to process MYR deposit and withdrawal transactions — they are bound by strict confidentiality agreements.
- Competent authorities where required by Malaysian law or court order.
- Technical service providers that support platform operations, subject to data processing agreements that meet established security standards.
Your Rights as a User
As a 7dayz platform user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email.
- Right to Rectification: If any of your personal information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly in your account settings.
- Right to Erasure: You may request the deletion of your account and associated personal information, subject to legal retention requirements and any pending withdrawal processing periods.
- Right to Restrict Processing: Under certain circumstances, you have the right to request that we restrict the processing of your information while a review is in progress.
To exercise any of the rights above, please contact the 7dayz support team by email at [email protected]. We will process your request within a reasonable timeframe. For more information about your rights, you may also refer to FAQ page us.
Changes to This Policy
7dayz reserves the right to update this Privacy Policy at any time. Any changes will be published on this page along with the updated date. Continued use of the platform after changes take effect will be considered acceptance of the updated policy. We encourage you to check this page periodically to stay informed.
Privacy-Related Enquiries
If you have any questions or concerns about how 7dayz handles your personal information, please contact us by email at [email protected]. You may also review Terms & Conditions to understand the overall framework governing use of the platform.